Frequently asked questions

There is no additional charge, childcare is included in your holiday cost.

We accept children from a just few months up to 12 years old.

Childcare is offered five days a week between the hours of 08.30 (09.00 at Chalets Petit Pierre and Burgrave) and 16.30 in Les Gets. Our Reberty childcare runs from 09.00 to 17.00. The two days off are Saturday and Wednesday.

Carers come to your chalet and use this as their base when looking after your children. This helps create a relaxed "home from home" environment for children of all ages.

We follow OFSTED recommendations for day care and the ratio across the resort as a whole typically averages one carer to every four children.

Instruction is not included in our childcare, however, we will take children to and from any lessons you have booked. We are able to offer pre-booking of lessons with the 360 International ski school (subject to availability). For full details of Ski Schools operating in Les Gets please look at the Ski School Information page.

Generally the ski schools will take children from four years and above however it is worth contacting them to confirm.

Transfers are provided by an external company who usually supply a coach. It is not possible or safe to fit child seats to this type of vehicle. Parents should be aware that French law does not require coaches to provide safety belts. Occasionally a smaller vehicle may be used for your transfer and we will fit a child seat wherever it is safe to do so. It is not normally possible for us to confirm the type of vehicle being used for your transfer until a few days before your holiday is due to begin. Private transfers can be booked if you would like to ensure the provision of a vehicle with child seats (only available for eight passangers or fewer - including children and infants).

We will be able to cater for children with allergies, however clients should inform the UK office before travelling.