This website is owned and maintained by Mountain High Properties Ltd (company number 2099287)  operating under the trading names of Ski Famille and Alp Active, both of which are registered Trade Marks. For the purposes of the Data Protection Act 1998, Mountain High Properties Ltd is a data controller.

Our registered address is: 

Mountain High Properties Ltd
Suite 3E, Westmead House
Westmead
Farnborough
GU14 7LP
United Kingdom

Our main UK landline is: 

+44 (0)1252 519 239

We can be reached via email at:

info@skifamille.co.uk

Our server currently recognises no information regarding your domain or email address. We only collect aggregate information on which pages are visited; we collect no personal information on people who browse our website. We currently use a cookie to distinguish between first-time visits, and return visits. IP addresses are logged but nothing is done with the information. If this changes in any way we will let you know by updating this page and will respect your privacy at all times.

We would also like to store and use any personal details given to us verbally, by e-mail or in writing for future marketing purposes (for example, sending you a brochure, an electronic newsletter or details of a promotion). We are entitled to assume you do not object to our doing any of the things mentioned in this statement unless you tell us otherwise in writing or by e-mail. Except where expressly permitted by the Data Protection Act, we will only deal with the personal details you give us as set out above, unless you agree otherwise. We have appropriate security measures in place to protect this information.

In the event of your making a booking with us we may need to pass on your personal details to the companies and organisations who need to know them so that your holiday can be provided (for example your booked ski school, transfer provider, other supplier, credit/debit card company or bank). All details you give us in connection with your booking (including those relating to disabilities, medical conditions or religious beliefs) will be kept, but we will use only names and contact details for marketing purposes.

You are generally entitled to ask us (by letter or e-mail) what details of yours are being held or processed, for what purpose and to whom they have been disclosed. We may charge a fee to respond to such a request. We promise to respond within 28 days of receiving your written request and fee. In certain limited circumstances we are entitled to refuse your request. If you believe that any personal details held by us are inaccurate or incorrect, please contact us immediately.

We will state any future changes to this policy explicitly on this page, explaining what has changed and exactly why it has changed.