The Role
As a Flexi Chalet Host you will use your skills and passion for hospitality and customer service every day across your resort and various properties. Your role is to provide our guests with a high quality service in a family friendly environment.
All our properties have a chef who is overall responsible for the food delivery however, you will be expected to play a key part in assisting them. You will be working in many chalets across your resort, and often ‘thrown into the deep end’. This role would suit you perfectly if you have previously worked a season and relish offering support and guidance to your colleagues across your team, yet still having close guest contact.
We are looking for well presented, dedicated individuals with experience in hospitality (ideally food preparation) and customer service. You will have a well-developed eye for detail and enjoy interacting with your guests. Formal qualifications are not required; energy, enthusiasm and the ability to learn and work as part of a team are essential.
Flexi Chalet Host Responsibilities
- Take responsibility in providing an excellent care free holiday to all traveling guests.
- Provide a welcoming family friendly environment in your chalet
- Display a well-developed knowledge of your resort and the activities and facilities on offer to families
- Create a ‘restaurant feel’ in your chalet & professionally serve meals, canapes and drinks to your guests
- Assist the Chalet Chef with preparation of meals and food deliveries
- Carry out daily housekeeping duties including cleaning bedrooms, bathrooms and communal guest areas
- Carry out a weekly deep clean of the chalet on guest changeover days
- Ensure you are always attentive to the needs of your guests and actively seeking out opportunities to make their holiday fun and trouble free
- Work with your team colleagues to ensure that all resort operations occur efficiently with minimum cost.
- Uphold the reputation of Ski Famille
Requirements of the Role
- Previous experience in Hospitality, cleaning & housekeeping skills are essential. Ideally previous work within a ski catering environment
- Great self-motivation and organisational skills
- Friendly, flexible & enthusiastic
- Able to deliver excellent customer service in all circumstances & to guests of all ages
- An understanding of the differences between adult & child holiday needs
- Knowledge of snow sports is advantageous
- A strong experienced team player
- At least basic French language skills is preferable & would put you ahead of other applicants!
- Availability for the whole season (Mid November until end of April)
- Most nationalities but please see our applicant eligibility criteria
- Current Level 2 Food Hygiene Certificate or equivalent
- We require all staff to obtain a police-check such as the UK DBS and we will take up at least two references
How to apply
Firstly...tell us about you...
Chalet Hosts only
Please create and submit a video with your CV which tells us:
- About a time you excelled in customer service whether it was in a previous job, or in a life experience situation
- About a time in your life you found challenging and what you did to overcome it. Give as much detail as you are comfortable with
Make sure you include your name.
Upload your video to Youtube/Vimeo (or a platform of your choice) and email us a link along with your CV to recruitment@skifamille.co.uk
Don’t forget, your video is 1 of 1000s that we will view, make sure yours is one that we will remember.
Have fun and good luck!
For all other roles
If you would like to be considered for a position, please send your CV and a covering letter, stating which role you wish to apply for and why, to recruitment@skifamille.co.uk

Secondly...show us what you can do...
If we think you’re the right fit for us, you will be invited to one of our assessment days:
- Chefs, you will join us at a stunning demonstration kitchen in Hampshire (Dublin for Irish residents) where you will be asked to showcase your skills.
- For all other roles, you’ll showcase your skills at one of the interview days that we’re holding throughout the summer – see above for dates.
Our available roles
Resort Manager
Resort Childcare Manager - POSITION FULL FOR 23/24
Resort Childcare Supervisor - POSITION FULL FOR 23/24
Childcare Staff / Early Years Practitioner(s)
Resort Chalet Supervisor - POSITION FULL FOR 23/24
Resort Head Chef - POSITION FULL FOR 23/24
Chalet Chef - POSITION FULL FOR 23/24
Chalet Host - POSITION FULL FOR 23/24
Resort Assistant - POSITION FULL FOR 23/24
Resort Administrator - POSITION FULL FOR 23/24
Night Porter - POSITION FULL FOR 23/24
Bartender - POSITION FULL FOR 23/24
Hotel Housekeeper - POSITION FULL FOR 23/24
Assistant Hotel Manager - POSITION FULL FOR 23/24
Maintenance Technician - POSITION FULL FOR 23/24