Flexi Chalet Host

In Chalet Childcare Operator

The Role

As a Flexi Chalet Host you will use your skills and passion for hospitality and customer service every day across your resort and various properties. Your role is to provide our guests with a high quality service in a family friendly environment.

All our properties have a chef who is overall responsible for the food delivery however, you will be expected to play a key part in assisting them. You will be working in many chalets across your resort, and often ‘thrown into the deep end’. This role would suit you perfectly if you have previously worked a season and relish offering support and guidance to your colleagues across your team, yet still having close guest contact.

We are looking for well presented, dedicated individuals with experience in hospitality (ideally food preparation) and customer service. You will have a well-developed eye for detail and enjoy interacting with your guests. Formal qualifications are not required; energy, enthusiasm and the ability to learn and work as part of a team are essential.

Flexi Chalet Host Responsibilities

  • Take responsibility in providing an excellent care free holiday to all traveling guests.
  • Provide a welcoming family friendly environment in your chalet
  • Display a well-developed knowledge of your resort and the activities and facilities on offer to families
  • Create a ‘restaurant feel’ in your chalet & professionally serve meals, canapes and drinks to your guests
  • Assist the Chalet Chef with preparation of meals and food deliveries
  • Carry out daily housekeeping duties including cleaning bedrooms, bathrooms and communal guest areas
  • Carry out a weekly deep clean of the chalet on guest changeover days
  • Ensure you are always attentive to the needs of your guests and actively seeking out opportunities to make their holiday fun and trouble free
  • Work with your team colleagues to ensure that all resort operations occur efficiently with minimum cost.
  • Uphold the reputation of Ski Famille

Requirements of the Role

  • Previous experience in Hospitality, cleaning & housekeeping skills are essential. Ideally previous work within a ski catering environment
  • Great self-motivation and organisational skills
  • Friendly, flexible & enthusiastic
  • Able to deliver excellent customer service in all circumstances & to guests of all ages
  • An understanding of the differences between adult & child holiday needs
  • Knowledge of snow sports is advantageous
  • A strong experienced team player
  • At least basic French language skills is preferable & would put you ahead of other applicants!
  • Availability for the whole season (Mid November until end of April)
  • Most nationalities but please see our applicant eligibility criteria
  • Current Level 2 Food Hygiene Certificate or equivalent
  • We require all staff to obtain a police-check such as the UK DBS and we will take up at least two references

How to apply

Firstly...tell us about you...

Recruitment for all roles for 24/25 is now open!

We look forward to hearing from you.

 

Apply for a role with us!

 

Good luck!

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Ski Famille skiing family

Secondly...show us what you can do...

If we think you’re the right fit for us, you will be invited to one of our assessment days:

  • Chefs, you will join us at a stunning demonstration kitchen in Hampshire where you will be asked to showcase your skills.
  • For all other roles, you’ll showcase your skills at one of the interview days that we’re holding throughout the summer – see above for dates.

Our available roles

Sales and Admin Rep

Qualified Childcare Staff / Early Years Practitioner(s)

Chalet Hotel Sous Chef - NOW FULL

With the help of our Hotel Head Chef, our Hotel Sous Chef assists with the delivery of delicious, high-quality meals to all our hotel guests.

You will be helping to manage a team of chefs who, like you, will be cooking for our guests.

Chalet Hotel Head Chef - NOW FULL

Our Hotel Head Chef will oversee the delivery of  high-quality meals to all our hotel guests.  You will be working with a team of chefs; a Sous Chef, Chefs de Partie, Commis Chefs and Kitchen Porters.

This is a fantastic opportunity for a confident chef with supervisory or management experience to demonstrate and develop their skills

Resort Childcare Supervisor - NOW FULL

A Childcare Supervisor has an involved role at the heart of our childcare management team. They support the Resort Childcare Manager to champion all childcare issues within their resort to ensure our product is being delivered cohesively.

Resort Childcare Manager - NOW FULL

Chalet Hotel Chef de Partie - NOW FULL

Guided by our Head Chef and Sous Chefs, our Chefs de Partie  assist with the delivery of  high-quality meals to all our hotel guests. This is a fantastic opportunity for a confident chef ideally with supervisory or management experience to demonstrate and develop their skills

Chalet Hotel Commis Chef - NOW FULL

Guided by our Head Chef and Sous Chefs, our Commis Chef assists with the delivery of  high-quality meals to all our hotel guests. In this junior role, you will be working with a team of senior chefs as well as chefs de partie and  kitchen porters.

Chalet Hotel Kitchen Porter - NOW FULL

Reporting to our Hotel Head Chef,  our Kitchen Porters work with our Chef team to ensure that our hotel kitchen runs efficiently with the cleaning of all cutlery, crockery  and utensils, as well as the general cleaning of kitchen equipment and surfaces, and ensure that these are cleaned to a high standard.

Chalet Manager NOW FULL

Resort Manager NOW FULL

Chalet Hotel Guest Services Representative - NOW FULL

As the primary interface for our Les Bruyères (3 Valleys) hotel guests, your mission is to ensure that our guests have a premium, fantastic experience for the duration of their holiday.   You will greet all of our guests, and communicate with them throughout their stay, in an attentive, courteous and friendly manner.

Area Manager - NOW FULL

Reporting to the Overseas Operations Manager you will be a key part of the senior management team overseas. Responsible for all aspects of resort operations in your own region you will be expected to lead your Resort Managers and teams to ensure Ski Famille and Ski Vertigo guests receive a consistent level of excellent service. The role includes, staff management, supplier relations, training, budget controls, staff motivation and much more.

Chalet Hotel Manager NOW FULL

As a Chalet Hotel Manager you will ensure that an excellent standard of catering and hospitality is delivered to our guests. Using effective time planning and organisational skills you will manage various departments throughout the hotel and provide hands-on support to your team. You will offer motivation and encouragement to get the best from your team and individuals to ensure our guests have a fantastic holiday experience.

Chalet Hotel Assistant Manager NOW FULL

Reporting to the Chalet Hotel Manager, you will play a key part in developing and monitoring all elements of the delivery of our new Chalet Hotel product, developing our staff and maximising profits whilst controlling all costs. The role of the Assistant Chalet Hotel Manager is very varied. You will be fully responsible for everything that occurs within the hotel from guest welfare to stock control and maintenance of the hotel, plus managing and motivating your team. 

We are looking for an energetic, experienced manager with high levels of service and commitment. Using a proactive approach, you will aim to achieve all financial goals set by the company whilst delivering the best customer service.

Childcarer - NOW FULL

We are looking for well presented, energetic, engaging individuals who are happy to work in a team environment and are able to provide stimulating, entertaining and safe activities for children from 4 months to 12 years, come rain or shine. You must have a minimum of 1 year’s experience of working with children for this role.

Chalet Supervisor NOW FULL

Reporting to the Chalet Manager, you will oversee the chalet team including pastoral care. This role would suit someone looking to progress their career into management.

Chalet Host - NOW FULL

You will be cooking and serving ALL meals, plus looking after all aspects of cleaning and housekeeping, ensuring that our guests have a fun and hassle free holiday.

 

 

Chalet Assistant - NOW FULL

Chalet Chef - NOW FULL

Resort Assistant - NOW FULL

Chalet Hotel Assistant - NOW FULL

For an all-round experience, apply for our Hotel Assistant role today! You will need to provide a friendly and welcoming atmosphere for your guests and ensure that excellent high standards of customer service, housekeeping, restaurant and bar service and cleaning are maintained.

Maintenance Technician - NOW FULL

Our property maintenance technician keeps our Chalet Hotel, located in Les Bruyères quarter of Les Menuires, running to the highest possible standard. He / she ensures that any issues that have been reported by other staff and directly from guests are sorted quickly and efficiently. 

Chalet Hotel Supervisor - NOW FULL

As the Chalet Hotel Shift Supervisor, you will manage and lead by example all of the hotel’s  hospitality staff and ensure that these services are consistently delivered to a high standard to delight all of our guests and ensure that they have a seamless, enjoyable stay.

Chalet Hotel Night Porter - NOW FULL

You will be a key part of our hotel team, reporting directly  to our Hotel Managers. Our night porters play an important role in our hotel, ensuring the security of our hotel at night as well as cleaning and setting up the dining room for breakfast for the following morning for our hotel guests.

Chalet Hotel Bar Supervisor - NOW FULL

Your role is to manage our hotel bar with a small team of Hotel Assistants and provide our guests with a high quality service in a family friendly environment.

Area Maintenance Support - NOW FULL

The brief is simple. Help us to maintain an amazing portfolio of ski chalets and support the wider team in delivering an exceptional level of service to our guests.

As the Area Maintenance Support person, you will be the primary point of contact for the seasonal management teams regarding maintenance issues.

Chalet Hotel Junior Sous Chef -NOW FULL

With the help of our Hotel Head and Sous Chef, our Hotel Junior Sous Chef assists with the delivery of delicious, high-quality meals to all our hotel guests.

We work with high quality suppliers and we expect you to manage, in addition to your team, our orders, stocks, purchases and food quality delivery, so that as a team, we can exceed all guests’ culinary expectations.