Resort Head Chef

In Chalet Childcare Operator

The Role

Our Resort Head Chalet Chefs are key to our delivery of delicious, high-quality meals to all our guests, from our Chalet Chefs. You will be managing a team of chefs in our resort chalets. We work with high quality suppliers and we expect you to manage, in addition to your team, our orders, stocks, purchases and food quality delivery, so that as a team, we can exceed all guests culinary expectations. Ski Famille guests look forward to returning from a day on the slopes to a well-presented homemade meal in a beautiful chalet; the skills of you and your resort team can make their holiday.

This is a fantastic opportunity for a confident chef ideally with supervisory or management experience to demonstrate and develop their skills. You will be well presented, highly organised and comfortable working under your own initiative to manage a team and numerous different kitchens. You will work with the Resort Manager and Executive Head Chef to source and order your supplies, being mindful to budgets and cost control at all times. You will be working in many chalets across your resort, and often ‘thrown into the deep end’. You will also be expected to cook in properties at least 4 evenings a week and to cover for your staff members time off. This role would perfectly suit a returning chef looking to develop into a supervisory or training role.

Our chalets sleep between 6 and 30 guests and most kitchens are open plan, allowing you to share your passion and mountain experiences with the guests.

Resort Head Chef Responsibilities

  • Manage your team of chefs to deliver all meals to all of our traveling guests, from our youngest to our oldest in line with our brochure and website promises.
  • Ensure daily Health and Safety checks are undertaken in all properties in accordance with our company guidelines and that our properties are constantly adhering to local food storage and preparation regulations.
  • Working with your Resort Manager, organise weekly orders and deliveries and carefully manage stock and costs
  • Working with your Resort Manager, Resort Administrator and our UK Finance team, ensure that all costs are controlled and accounted for in line with company guidelines.
  • Working with the Executive Head Chef, your Resort Manager and your Resort Administrator ensure that work rotas for your team are followed, and recorded correctly as per local guidelines.
  • Take responsibility in providing an excellent carefree holiday to all traveling guests Provide a welcoming family friendly environment in all your chalets.
  • Provide ‘in situ’ training and support to all team members when required.
  • Be able to cover for team members during the week when required.
  • Uphold the good reputation of Ski Famille and Ski Vertigo

Requirements of the Role

  • Previous experience in hospitality and catering. Ideally within a ski catering environment
  • A working knowledge of HACCP procedures
  • A working knowledge of Microsoft Office programmes, especially EXCEL.
  • Great self-motivation and the ability to work autonomously.
  • Well-developed organisational skills
  • Previous supervisory or management experience
  • Friendly, flexible, approachable and enthusiastic
  • Able to deliver excellent customer service in all circumstances and to guests of all ages An understanding of the differences between adult and child holiday needs
  • Knowledge of snow sports is advantageous
  • A strong experienced team player
  • At least basic French language skills is preferable and would put you ahead of other applicants!
  • Availability for the whole season (Mid November 2022 until end of April 2023)
  • Current Level 2 Food Hygiene Certificate, ideally level 3.
  • We will conduct DBS checks as well as taking up at least two references

How to apply

Firstly...tell us about you...

Chalet Hosts only

Please create and submit a video with your CV which tells us:

  • About a time you excelled in customer service whether it was in a previous job, or in a life experience situation
  • About a time in your life you found challenging and what you did to overcome it. Give as much detail as you are comfortable with

Make sure you include your name.

Upload your video to Youtube/Vimeo (or a platform of your choice) and email us a link along with your CV to recruitment@skifamille.co.uk

Don’t forget, your video is 1 of 1000s that we will view, make sure yours is one that we will remember.

Have fun and good luck!

For all other roles

If you would like to be considered for a position, please send your CV and a covering letter, stating which role you wish to apply for and why, to recruitment@skifamille.co.uk

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Ski Famille skiing family

Secondly...show us what you can do...

If we think you’re the right fit for us, you will be invited to one of our assessment days:

  • Chefs, you will join us at a stunning demonstration kitchen in Hampshire (Dublin for Irish residents) where you will be asked to showcase your skills.
  • For all other roles, you’ll showcase your skills at one of the interview days that we’re holding throughout the summer – see above for dates.

Our available roles

Resort Manager

Working as a Resort Manager for Ski Famille is a very diverse role and includes everything from staff management and motivation to stock-control, taking in guest welfare and overseeing chalet maintenance. It is an involved position requiring a high level of energy, commitment and a proactive approach.

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Resort Childcare Manager - POSITION FULL FOR 23/24

Our Childcare Manager has an involved role at the heart of our resort management team. The Childcare Manager is the champion of all childcare issues in the company and will be consulted on all key operational decisions. Ski Famille childcarers and nannies are the reason that so many of our guests return year after year.

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Resort Childcare Supervisor - POSITION FULL FOR 23/24

A Childcare Supervisor has an involved role at the heart of our childcare management team. They support the Resort Childcare Manager to champion all childcare issues within their resort to ensure our product is being delivered cohesively.

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Childcare Staff / Early Years Practitioner(s)

Ski Famille nannies are the reason that so many of our guests return year after year. You will be providing stimulating, entertaining and safe activities for children from 4 months to 12 years.

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Resort Chalet Supervisor - POSITION FULL FOR 23/24

The Chalet Supervisor will be key to ensuring all chalets are running smoothly and clients are receiving the best service possible.

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Resort Head Chef - POSITION FULL FOR 23/24

You will be managing a team of chefs in our resort chalets. We work with high quality suppliers and we expect you to manage, in addition to your team, our orders, stocks, purchases and food quality delivery

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Chalet Chef - POSITION FULL FOR 23/24

You will be providing breakfast, afternoon tea and a 3-course meal, plus a separate children’s tea. Working with the rest of the team you will also ensure your chalet is clean and well presented at all times.

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Chalet Host - POSITION FULL FOR 23/24

You will be serving meals, looking after all aspects of cleaning and housekeeping and generally ensuring the families that stay with us have a fun and hassle-free holiday.

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Resort Assistant - POSITION FULL FOR 23/24

You will be part of a small flexible team and be willing to have a go at anything! Duties include airport transfers, snow clearing, hot tub maintenance and working in one of our chalets.

 

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Resort Administrator - POSITION FULL FOR 23/24

This role is primarily supporting the Resort Manager, Resort Childcare Manager and UK colleagues where you will be fully responsible for ensuring various resort administration tasks are undertaken correctly, accurately and timely.

 

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Night Porter - POSITION FULL FOR 23/24

You will be a key part of our exciting new Chalet Hotel team, reporting directly  to our Hotel Managers. Our night porters play an important role in our chalet hotel, ensuring its security at night as well as cleaning and setting up the dining room for breakfast for the following morning for our guests.

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Bartender - POSITION FULL FOR 23/24

As a bartender in our new Chalet Hotel, you will use your skills and passion for hospitality and customer service every day. Your role is to provide our guests with a high quality service in a family friendly environment. 

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Hotel Housekeeper - POSITION FULL FOR 23/24

Our housekeepers take pride in creating a clean, inviting environment for our hotel guests.  This role offers you an opportunity to work hard as part of a team and enjoy leisure time in the afternoons & evenings. If you would prefer not to be as client-facing as some of our other roles, this would be the role for you! 

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Assistant Hotel Manager - POSITION FULL FOR 23/24

Reporting to the Hotel Manager, you will play a key part in developing and monitoring all elements of the delivery of our new Chalet Hotel product, developing our staff and maximising profits whilst controlling all costs. The role of the Assistant Chalet Hotel Manager is very varied. You will be fully responsible for everything that occurs within the hotel from guest welfare to stock control and maintenance of the hotel, plus managing and motivating your team. 

We are looking for an energetic, experienced manager with high levels of service and commitment. Using a proactive approach, you will aim to achieve all financial goals set by the company whilst delivering the best customer service.

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Maintenance Technician - POSITION FULL FOR 23/24

Our property maintenance technician keeps our Chalet Hotel, located in Les Bruyères quarter of Les Menuires, running to the highest possible standard. He / she ensures that any issues that have been reported by other staff and directly from guests are sorted quickly and efficiently. 

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